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How to Finally Deal with Returned Mail
In almost every mail center sits a stack of trays filled with mail that never made it to its intended destination and has been returned to the sender. The piles accumulate in remote corners of the...
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Getting Inbound Mail to the Right Place (the first time)
In most organizations, inbound mail presents two problems. (1) The huge variety of formats (letters, flats, periodicals, newspapers) makes evaluating and sorting inbound mail a slow manual process. (2)...
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Should You Presort Your Own Mail?
The best way to save money on mailing is lowering your postage costs. Mailers realize savings by taking advantage of workshare postage discounts offered by the US Postal Service. As the name suggests,...
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Vote by Mail: A Special Flavor of Inbound Mail Processing
As states and other jurisdictions seek ways to insure elections are secure and accurate, they are considering vote-by-mail as an alternative to the cost and perceived risk exposure associated with...
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Digitally Deliver Incoming Mail
Organizations spend a great deal of money on tasks associated with receiving incoming mail and delivering it to the correct individuals throughout the enterprise. This function usually involves a...
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What Ever Happened to Jane in Accounting?
Employees don’t stay in the same cubicle forever. They move quite a bit; getting promoted, changing employers, or responding to corporate restructuring. Some companies even have in-house relocation...
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The Speaker of the House of Representatives, Nancy Pelosi, recently said this...
House Speaker Nancy Pelosi said Tuesday that America needs to move toward a “vote by mail” system to give citizens a safe way to elect their lawmakers while the coronavirus makes it dangerous to...
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Election Officials Expect Surge in Vote-By-Mail
When gathering in groups is unhealthy because of COVID-19, exercising voting rights becomes a challenge. While the virus is active we shouldn’t be standing in long lines with our fellow citizens and...
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Why Mail Centers Avoid Dealing With Returned Mail
Dodging undelivered returned mail is pretty common in mail centers across the country. But failing to take action on undelivered mail can have wide-ranging effects. Companies waste money by sending...
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WFH Employees Ask “Where’s My Mail?”
The Corona virus caused companies to change how they conduct business, and analysts predict some of those changes may be permanent. Much has been written about the adjustments employees made to attend...
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Pandemic Increases Inbound Parcel Obligations
Inbound parcel processing has always been a task handled by mailrooms in corporate environments, universities, and large residential communities. Once the mailroom accepts a package, they assume the...
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Vote-by-Mail: Is it Safe?
This year, Vote-by-Mail has become a national obsession among politicians, news outlets, critics, and proponents. Several groups are pressing for states to encourage their citizens to lessen their...
View ArticleCampus Mail Centers Buried in Parcels
Most college mail centers were built well before e-commerce existed. Original construction plans didn’t anticipate the impact that a surge in packages would have on their limited space and staff...
View ArticleThe Pandemic’s Effect on Mortgage Processing
Business disruptions and delays during the pandemic stem from social distancing measures, staff illness, and people working from home. Adding to the difficulties has been a downturn in the speed of...
View ArticleReducing Mail-Related Complaints and Saving Money in the Insurance Industry
Paper and mailed communications between insurers and their clients are a big part of the customer experience. Insurance companies have a fiduciary responsibility to their policyholders. It is a...
View ArticleAs Governments Turn to Technology – Don’t Forget the Mailroom
Mail services within government entities have always been labor-intensive operations with manual sorting, stacking, and traying of both inbound and outbound mail. Because of the change in how states...
View ArticleHow College Mail Centers Deal with Students on the Go
College students as a group have always been a nomadic lot. That tendency has increased dramatically with the onslaught of COVID-19 and at-home learning. For a college mail center, getting letters and...
View ArticlePreparing for the Next Vote-by-Mail Election
Despite some voters and government officials’ questions about whether vote by mail in the 2020 presidential election was secure and efficient, the result was overwhelmingly positive. This should come...
View ArticleInsurers: Why Sort Your Own Mail?
Even in the digital age, insurers and other businesses generate lots of mail. Applications include claims, policies, billing, correspondence, checks, notices, statements, and more. Managing postage...
View ArticleWhy Your Business Probably Needs Digital Mail Delivery
Is your corporate mail center ready to enter the digital age? Most organizations are considering it. Those that are implementing digital mail delivery are looking to reduce costs and increase...
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